We respect your privacy and process personal information in line with the Protection of Personal Information Act (POPIA).
What we collect
When you request a reservation or send an enquiry we collect your name, surname, email address, cellphone number and any notes you give us. Payment card details are handled by our payment provider, PayFast, and are never seen or stored by us.
Why we use it
We use your details only to process your reservation, communicate with you about it, issue receipts and refunds, and meet our legal obligations. We share the details needed for your stay with the accommodation provider.
How we protect it
Our website uses encrypted connections, access to our administration area is restricted, and we keep information only as long as needed.
Cookies
We use only essential cookies needed for the website and your booking session to work.
Your rights
You may ask to see, correct or delete your personal information, or object to its use, by contacting us. You may also lodge a complaint with the Information Regulator.