1. Our role
SN Holidays acts as a booking agent. The accommodation is provided by the resort, hotel or owner, whose house rules also apply during your stay.
2. Reservation requests
Your reservation request is not a confirmed booking until SN Holidays has verified availability and issued confirmation. In the event that the selected accommodation is no longer available, any payment received will be refunded in accordance with the stated refund policy.
3. Prices
Prices are shown in South African rand and are the total for the listed unit and dates unless stated otherwise. Levies, deposits or charges payable directly to the property will be stated in the listing or confirmation.
4. Payment
Payment is due as stated in your confirmation. Bookings may be released if payment is not received by the due date.
5. Guests
The number of guests may not exceed the maximum stated for the unit. The lead guest must be 18 or older.
6. Cancellations
Cancellations and refunds are governed by our cancellation and refund policy.
7. Liability
We take care to list accurate information, but facilities and services at the property are the responsibility of the property.